VirtualNewspaper's notification emails categorized as spam issue solved

PROBLEM

Depending on the configuration of the platform, the notification emails sent by the VirtualNewspaper are sent twice:

MAIL 1: from editor's email to customer'e email

MAIL 2: from customer's email to editor's email

So that customers are notified about the operations they perform on the system and the editor can have a list of emails sent to his customers, and can easily reply to any queries they might pose.

The catch is that if the domain to which the customer's email belongs might not have an Email Validation system (SPF record) correctly configured. In this case the mail sent will be categorized as spam or even not delivered at all.

SOLUTION

MAIL 2 is now sent with the editor's email as sender so that the above mentioned issue is avoided, given that the editor's address is reliable. To preserve the easy reply to customer functionality, the ReplyTo field, in the sent email, is populated with the customer's email.

The VirtualNewspaper now sends the following two emails

MAIL 1: from editor's email to customer'e email

MAIL 2: from editor's email to editor's email + ReplyTo customer's email