FAQ - Subscriptions

How do I cancel a subscription or recurring payment?

iTunes

the end user can follow this guide: http://support.apple.com/en-en/HT202039

Paypal

to cancel the recurring payment, the end-user can follow this guide: https://www.paypal.com/us/smarthelp/article/how-do-i-cancel-a-billing-agreement%2C-automatic-recurring-payment-or-subscription-on-paypal-faq2254?app=searchAutoComplete

the customer can stop the autorenew with these steps:

  • To cancel your customer's subscription:
  • Click Pay & Get Paid
  • Click Subscriptions
  • Find your customer's subscription and update as needed.